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Remote Contract | Shopping Rules
10.2. Collection and use of personal data
10.2.1. Personal data means any data that LIBERI obtains from a person with the person’s consent in order to process a request.
10.2.2. The collection of personal data of regular customers may take place as follows:
10.2.2.1. When providing contact information (including the Buyer’s name, postal address, phone number, e-mail address, preferred method of communication) on Liberi.lv website;
10.2.2.2. In the customer’s account on Liberi.lv website or by using cookies;
10.2.2.3. When making purchases at Liberi.lv, providing contact information or sending messages to select the preferred way of making a purchase (the required personal data may include the Buyer’s name, postal code, e-mail address, phone number and other information);
10.3. Collection of other information
10.3.1. LIBERI will also collect anonymous information, i.e. information that does not pertain to a particular person (information about gender, age, dominant language, location) and does not allow it to be identified, whether directly or indirectly.
10.4. Use of the customer’s personal data
10.4.1. The personal data collected will be used by LIBERI to deliver goods and comply with the obligations stipulated in the contract or requests signed with the Buyer.
10.4.2. To ensure better customer service, LIBERI may disclose information about individual customers to its business partners who are responsible for delivering the goods. Data to be transferred to third parties may include the Buyer’s name, surname, e-mail address, phone number and delivery address.
10.5. Correcting the collected personal data of the Buyer
10.5.1. For customer identification and communication purposes, the collected personal data can be viewed, changed and supplemented on Liberi.lv website: My account -> Edit Profile.
10.5.2.LIBERI undertakes to ensure that the collected Buyer’s personal data is accurate and correct.
10.6. Protection of the Buyer’s personal data
10.6.1. LIBERI shall take all possible security measures (administrative, technical and physical) to protect personal data of its customers.
10.7. Access to the Buyer’s personal data
10.7.1. The Buyer has the right to receive the following information upon submitting a reasoned request in writing:
10.7.1.1. What type of information about the Buyer was obtained, the source of data obtained, when the information included in the data was changed (if permitted by the law);
10.7.1.2. For what purpose the processing of personal data was performed, information on the recipients of personal data.
or at any time, to receive the data as provided on our website.
10.8.1. All personal data of customers obtained during the visit to Liberi.lv website and while making purchases there shall be considered confidential.
10.8.2. To protect the interests of the Buyer, LIBERI shall ensure:
10.8.2.1. - fair and lawful processing of personal data;
10.8.2.2. - processing of personal data only for the designated purpose and to the extent necessary;
10.8.2.3. – such storage of personal data that makes it possible to identify the customer at any given time, which shall not exceed the period of processing for which the data were originally collected;
10.8.2.4. - accurate processing of personal data and timely updating, correction or deletion thereof, if the personal data are incomplete or inaccurate.
10.8.3. The Buyer is entitled to reasonably request that his/her personal data be supplemented, corrected, and that the processing of personal data be terminated or that data be deleted if it is out of date, incomplete, false, unlawfully processed or no longer serves the original purpose of processing.
10.10. General data processing rules
10.10.1. When paying with a credit card, all operations involving the credit card data shall be performed through certified companies for VISA and MasterCard services. Card data will be processed on the relevant service website, while the final payment confirmation will be entered on the bank’s website. LIBERI does not have access to the confidential information entered by the Buyer, except when receiving a payment confirmation.
10.10.2. During the use of Liberi.lv, various technical data will be automatically collected, including the IP address, cookies, search history and more. The Buyer may change the settings of their search system so that cookies are not stored.
10.10.3. The Buyer agrees that, in order to complete the order, LIBERI may transfer the Buyer’s personal data to third parties, such as courier services, postal organisations and telecommunications operators.
10.11. Purposes of collecting the Buyer’s personal information
10.11.1. Processing to complete an order and inform the customer thereof.
10.11.2. Maintaining user feedback.
10.11.3. Verifying the completeness and adequacy of user data.
10.11.4. Informing users about product news, special offers, price information, sending news and other information.
10.11.5. Offering efficient customer and technical support to the Buyer in cases where there are problems related to the use of the online store.