Remote Contract | Shopping Rules

8.1. When placing an order, the Buyer must indicate the exact delivery address.

8.2. The Buyer is obliged to receive the goods himself. If the Buyer is unable to receive the goods himself, while the goods have been delivered to the address indicated by the Buyer, the Buyer has no right to claim that the goods have been delivered to the wrong person.

8.3. Usually the Goods will be delivered to the address indicated by the Buyer within the time limits specified in the "Goods Delivery" section.

8.4. The current delivery prices are provided in the "Goods Delivery" section.

8.5. An additional fee of EUR 1,10 - 1,40 will be charged on orders if the Buyer opts to pay for the order to the courier or at a parcel terminal upon the delivery of the order.

8.6. Prices are subject to change based on the proposals of the current partners.

8.7. The Seller shall not be liable for the violation of delivery terms if the goods have not been delivered to the Buyer at all or have been delivered late due to the fault of third parties, or due to circumstances beyond the control of the Buyer.

8.8. When receiving the goods at an Omniva or DPD parcel terminal, the Customer will be sent a text message when the goods are ready for pickup.

8.9. An acknowledgement of receipt or an e-mail confirmation stating that the package has been received and removed from the parcel terminal will serve as proof of receipt.

8.10. Upon receipt of the goods from the courier, the customer shall sign a POD (Proof of Delivery) confirming the receipt of the package by the customer.

8.11. Should the Buyer notice that the packaging of the delivered goods is damaged (crumpled, wet or otherwise externally damaged), the Buyer shall mark it on the invoice, delivery note or another document of acceptance and delivery of the shipment, and draw up a free-form shipment violation report in the presence of the Seller or its representative. If the Buyer fails to take these actions, the Seller shall be released from liability for damage to the goods, if the reason for such damage is not a factory defect or mismatch of the goods, if such can be established by looking at the outside of the goods.

8.12. If, upon receipt of the shipment, the Buyer notices any mismatch, factory or other defect of the goods, he/she shall notify the Seller immediately. If the complaint about the inadequate quality of goods is confirmed and the Buyer returns the deficient goods, the Seller shall refund the money paid for the goods within 14 (fourteen) days, also covering the return shipping of the goods.

8.13. Buyers receiving shipments at Omniva or DPD self-service terminals shall, upon noticing any inadequacies, immediately inform SIA LIBERI thereof.

8.14. The order shall be submitted for further processing only when the purchase price has been credited to the seller’s account.

8.15. The invoice for the goods ordered on Liberi. lv by choosing delivery by courier mail or through parcel terminals, will be sent to the Buyer electronically to the e-mail address specified in the order.

8.16. When using Latvijas pasts, shipments can be insured. Insurance costs make up 2% of the order value and must be covered by the Buyer.

8.17. EMS does not offer any additional insurance above the automatic insurance of EUR 134, which is included in the delivery price.